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About us

Across the country, community and state organizations in mental health, social services, health care, and education are developing new frameworks to put families at the center of collaborative, strength-based, culturally responsive services.  Founded in 2000, The Family Centered Services Project (FCSP) is dedicated to inspiring, supporting and enhancing agencies’ ability to develop family-centered philosophy and practice through training, organizational consultation, and ongoing coaching and technical assistance.  

Our Approach 

FCSP recognizes that the challenge to develop program structures and organizational cultures that support more respectful and responsive interactions with families can be a great one. We offer training and organizational consultation to help mental health, social services, health care and educational agencies embrace and sustain family centered philosophy and practice.  Our approach is collaborative—designed to help your staff and administrators feel empowered, engaged and energized about new learning and new approaches, and to create a high-level of buy-in across all levels of your organization. The framework that guides our work draws from a variety of field-tested, cutting-edge theoretical models and is guided by the following principles:

  • Striving for cultural responsiveness and honoring family and community wisdo
  • Believing in the possibility of change and building on family and community resourcefulness
  • Working in partnership with families and fitting services to clients rather than clients to services
  • Engaging in empowering processes and actively eliciting client feedback   

Outcomes and Benefits  

Family centered services are clinically effective, fiscally efficient, and in high demand.  Family advocacy groups have called for just such an approach. Empirical research has documented the centrality of constructive helping relationships for good outcomes for families.  And, professionals report that this approach not only makes their work with families more effective but also contributes to their feeling energized and hopeful in the workplace. In our experience, organizations that imbue their processes and structures with a commitment to family centered practice experience a high-level of staff empowerment, buy-in, and productivity.